6/11/2011
Automax Preowned Framingham
We went browsing for a used car and were amazed at the quality of used cars at Auto Max. "Only nice cars" is not only a slogan, but a given at this dealership. It has a great selection of, I dare to say used cars. They are like new.
We had started out not with the intention of purchasing a car but just "looking". My daughter and her husband purchased two vechicles from AutoMax last year so they suggested we go and check it out.
Originally we had another vehicle in mind and decided that we didn't like it and while browsing the lot spied a mint Murano, white and loaded to the gills. We took it out with Paul (DiCarlo)and he was pleasant and easy going and the car drove great. So what started as just browsing turned into a pleasant purchase.
The financing was soooo easy and Dan(Johnson)took care of that in no time, the rate was much better than I had anticipated.
I would highly recommend AutoMax and the wonderful personnel to anyone interested in purchasing a truly "nice car".
Joyce Mueller
6/9/2011
Automax Preowned Framingham
More good news, brought our newly acquired SLK to our local Mercedes dealership for a thorough inspection. I paid for the equivalent service of a pre certification and the car passed all tests and inspections. They only issue was a clogged A/C drainage hose, loose rubber door gasket both fixed under warranty and the car was due for a cabin filter and 36,000 mile service. The car had 34,500 miles on it so why go back in 1500 miles... ( paid for that). My wife and I are VERY HAPPY with this purchase as no mechanical issues and two people at the dealership complemented us on the car (sharp looking-nice car) and the service tech said it was in excellent shape!
My wife and I were looking for the right Mercedes SLK that was a Later year model (2008-2009) used car, the right options and still under warranty without having to pay a huge amount of money. We looked at Mercedes SLKs at different dealers over the past six months and had various disappointing sales experiences from high pressure... buy it now, to we are raising the price tomorrow and offering less than a reasonable offer on our trade in, and of course asking an reasonable sales price for a vehicle with lesser value.
Now, as far as Auto Max/ Only Nice Cars in Framingham, our ENTIRE experience was very positive. I called on Friday spoke with Sal to see if the Mercedes SLK we saw on line was still available, we talked about the Mercedes, the options, mileage and what AutoMax had to offer. Sal was upfront with me on what to expect (fixed pricing). I told him I would call back once my wife and I decided when we could visit the showroom. Called Sal back told him Sunday, he said he was not in Sunday and recommended Armand! What salesman offers to have another sales rep help a potential customer with a auto sale?
We went to the showroom asked for Armand. Armand was thorough, let us inspect the car, we sat down talked about our trade, went back and forth twice, we settled on their offer at a fair price on both ends for our trade in. Next before any deposit was made or sales contract drafted, Armand insisted he move the car out of the show room so we could test drive it for a final decision. My wife and took the Mercedes for a test drive, smooth ride no issues, all the right options, everything works and is in great shape...NICE CAR! We returned from the test drive, Armand asked twice if everything was ok, then at down and finalized the deal. We noticed the owners manual was missing, we told Armand and the said they would order one for us. A second key FOB was missing, we settled that issue with them as well.
Now on to the financing end. We sat down with Al, we told him we had a quote from our local bank/credit union.... he checked our credit came back and beat the interest rate! He said he would have our financing all set when we came in to pick the car up. Tuesday all finance paperwork, registry title, registration, transfer and plate return were done at the showroom. While we waited for the insurance info to be faxed over Tom the Sales manager talked to us and was very friendly. I told Tom this was the first time I did not feel pressured in any way....great people, service and dealership. That is what Tom wanted to hear and prides himself inn having great sales people and a great dealership.
BTW... We were offered a competitive price on an extended warranty and declined. No pressure on that either.
Why anyone says they had a bad experience is beyond me.....I look forward to telling people about Automax Framingham and I would definitely go back to do business with them again!
GreekMoosik
5/18/2011
Automax Preowned Framingham
Paul was very accommodating after my wife decided that she did not want the car I brought her to see. Paul immediately showed us another car which my wife liked. After taking delivery, I made arrangements to get the car registered with Al. My insurance company did not send Al the documents he needed to complete the registration. He persevered until we finally completed the process today.
r.f.irwin@verizon.net
5/3/2011
Automax Preowned Framingham
Great experience all around. Large, quality inventory that matched online results. Not much room for negotiation on price, but stated prices are extremely competitive. Financing was as good as anywhere I was able to find online. Solid, honest team to work with from start to finish. My used car looked brand new when I picked up... couldn't be happier with the purchase.
mpsullivan
4/20/2011
Automax Preowned Framingham
I would like to recommend AutoMax, Framingham, MA for their selection and their service before and after the sale to anyone looking for a quality used luxury car.
My son and I had looked at a number of different dealers in the Greater Boston area and were pleasantly surprised with the selection at AutoMax. We ended up buying a 2007 Infiniti G35. It had just come in on a trade, but was what we were looking for. The car had somethings that needed to be taken care of as part of the sale. Everything was done to our satisfaction.
Once we bought the car, my son brought back because of an alignment problem. many other dealers would have argued that there was no problem and give us a hard time. AutoMax did not. They took the car in, drove it, understood what had to be done and did it. The car was ready when they said it would be, too.
As for specifics, my son and I had the pleasure of working with Armond (sales) and Dan (finance).
bostonman7
4/6/2011
Automax Preowned Framingham
Excellent used car dealer. I drove an hour and a half because they had the hard to find cars I was looking for. I needed a hybrid for gas mileage and they had two great choices where I had difficulty finding these cars. I ended up going with a 2008 Toyota
Camry Hybrid and was thrilled with the quality and price of the car. Paul was a gentlemen throughout the process. There was no pressure and he was very helpful.
Kurtis Maximus
4/6/2011
Automax Preowned Framingham
I'm an out of state customer who was unable to locate the car I wanted in my local market. I increased my search to 200 miles and had 4-5 options. I decided to call on a car at AutoMax. Paul helped me with the options on the car and told me about the pricing policy. I drove down on a Saturday test drove and bought the car, Dan set up a great rate and I was on the road within 2 hours. I still needed to return once I received the plates from my state. I was able to get exactly the car and price I wanted. I would recommend to anybody to first do your homework, and than go see AutoMax.
snowing
4/5/2011
Automax Preowned Framingham
I had a great, painless experience buying the car I had picked out on line the day before. Brian was very, very helpful and not pushy.
Al was also very helpful in getting it financed for me.
I will recommend this dealership to my friends and family.
LissaR123
3/25/2011
Automax Preowned Framingham
I had not purchased a vehicle in over 10 years and was not looking forward to the experience. I did my research online and found that Automax had the best prices and their website was very comprehensive having photos, specs and carfax information together with the price.
I was pleasantly surprised with the staff at Automax. Paul DiCarlo was the salesman. There were no pressure sales tactics at all. They answered all of my questions and provided all of the information that I needed to make my decision. The general manager, Tom Sullivan was also very friendly and helpful.
Once I made the decision to purchase my vehicle, Al Huberman assisted me with the financing. I had done my research on rates, but he beat them all. He even let me take his only copy of the warranty home to review before I decided to purchase.
Even after I had purchased my vehicle and they had the sale complete, Paul realized that there was no manual as it was a used car. He got me a manual with a case and dropped it off at my office.
I believe that I got a very good vehicle at a good price. Paul, Tom and Al were awesome.
I would recommend Automax to anyone.
cmfcmf1
3/23/2011
Automax Preowned Framingham
This is a great dealer because they are pleasant and professional to deal with. Even when my normally marvelous husband turned into a swaggering, arrogant, foul-mouthed, class A zipperhead, they maintained their cool and professionalism. The other cars on the lot were also very impressive. I'd like to personally thank Paul DiCarlo and Dan Johnson for their extraordinary patience and friendliness. They even fixed the seat release latch for me
I'd also like to thank Brian, when I showed up a day early for getting me a salesperson right away when he was busy with another client.
Ellie Hutchinson
Sutton, MA
3/21/2011
Automax Preowned Framingham
I had a great experience at Automax in Framingham. I ending up buying a 2010 Infiniti ex35. I was at first a little hesitant about going to a used car dealership, however after working with the sales guy there I totally changed my mind. I was originally looking at 2008 Infiniti ex35's, but when I realized what they were charging for a certified pre-owned 2008 with 25,000 miles I changed my mind fast when I saw the almost new 2010 with all the options I wanted with only 6000 miles at Automax. Love the car!! Thanks Brian!
kmcgonegal
3/12/2011
Automax Preowned Framingham
We had a very pleasant experience at this dealership. We had initially intended on buying a Nissan Rogue but we were absolutely in love when Paul DiCarlo showed us a Nissan Murano. There was no pressure to buy either of the cars and Paul allowed my husband and I time to discuss the purchase and to make our decision. He didn't even hesitate when we asked to see some other cars before making our final decision. It was a very busy day in the dealership (Saturday) but we were only there for 2 hours and drove the car off the lot the same day. Everyone was extremely friendly and courteous. We would highly recommend this dealer to people who are looking for a no fuss, no gimmick, hassle-free experience! Dan Johnson was also extremely friendly and helpful with our purchase and helped us through the paper work process which ended up being painless and quick! Thanks so much to the people that helped us at AutoMax Preowned!
trish7200
2/28/2011
Automax Preowned Framingham
Non-negitiable pricing, great condition used cars for great value.
Helpful in securing financing even though my credit history is not the greatest.
friendly staff, lots of cars at great value with low milage, this the no haggle pricing... Would def recommend and repeat visit myself
C22bentley
2/25/2011
Automax Preowned Framingham
I purchased 2006 Acura RL. I researched online and knew the exact vehicle I wanted when I walked into this dealership. Paul DiCarlo was friendly, patient, helpful and a delight to work with. It was totally painfree and enjoyable experience. What I really loved about AutoMax was that there was no sales pressure BS.
kehsan
2/22/2011
Automax Preowned Framingham
I purchased a 2010 Mazda 6. I researched online and knew the exact vehicle I wanted when I walked into this dealership. Paul DiCarlo was friendly, patient, helpful, and not a "pushy" saleman. I knew in advance their no haggle price was a great deal, and Tom Sullivan was able to give me a decent price for my trade-in vehicle. I was planning on financing through my credit union at 3.5%, but Dan Johnson was able to meet that rate. The entire process was convenient and professional. I have already recommended this dealership to others. Thank you.
nformica
2/22/2011
Automax Preowned Framingham
Three women walk into a dealership. . . No this isn't a joke. Two of them were helping me look for a used car. Paul DiCarlo didn't even flinch. He was wonderful! Friendly, helpful, logical. We had narrowed our search down to three, and without pushing us one way or the other, Paul talked about the pros and cons of each and helped me to make a decision, after letting all of us go on test drives! Al was also fantastic! He managed to research my financial background, find a lender and do all that needed to be done so that I was able to drive home (to the western part of the state) that same afternoon! What a great deal that was! And Tom Sullivan was just plain entertaining! I loved not having to haggle, felt that they were very reasonable and gave me what my car was worth, and they were friendly and fun to deal with! It was the best experience I have ever had in buying a car!!
am5112
2/18/2011
Automax Preowned Framingham
What I really loved about AutoMax was that there was no sales pressure BS. When I told Brian I was only there to test-drive and check out the car I had an interest in he didnt even try to pressure me. He showed me all the neat features on the car and basically thanked me for coming in without nagging follow-up calls after.
When I returned at end of week for 2nd test-drive Brian was out of the office but Paul was quick to assist me, answering my questions and closing the sale.
UPDATE: Chgd "Quality of Work" to a 5 since Brian & Paul were quick to ask the guys in Service to take care of the sticky residue on the trunk. Its all gone, got my inspection sticker and all is well. I also dont want to forget to thank Al for all his hard work in taking care of the financials and giving me a great rate on the financing. Thx Al!!!
Thx Brian & Paul!!
memex3_1963
2/18/2011
Automax Preowned Framingham
Walking into AutoMax, there is someone immediately there to greet you. I was lucky enough to get Sal, who was a great salesman. He was very knowledgeable about the cars and knew especially about Hondas, which was exactly what I wanted to buy. I felt very comfortable with my purchase and that I was getting the best deal possible. The process was easy as it could have been. I love my car and would recommend AutoMax Preowned to anyone looking for a car.
carbuyinggirl
2/17/2011
Automax Preowned Framingham
In my search for a vehicle I had experiences with a few other dealerships and I must say I was blown away by the courtesy and professionalism extended to me from Paul DiCarlo. Purchasing a vehicle should always be this easy. I have purchased 2 cars from AutoMax Preowned in Framingham over the last 4 years and have never been disappointed! Paul DiCarlo is the BEST, he is extremely knowledgeable, returns calls quickly and will go out of his way to make sure you are completely satisfied with your purchase. I strongly recommend them to everyone looking for a used vehicle, the entire team makes the whole experience fantastic! Paul is outstanding in every way!!!
Thank you to Paul DiCarlo and the AutoMax Team!
krobkoe
2/17/2011
Automax Preowned Framingham
Paul & his staff have proven themselves beyond professional. Not your typical salesman or dealership by any means. From the initial meet and great to the delivery of my new vehicle, the whole process was speedy and effortless. They were fair, honest and worked with me and my needs to provide me with the vehicle I wanted at a price and rate that I required.
Kazoo
2/14/2011
Automax Preowned Framingham
Paul and the rest of the team made buying my used Acura Rdx effortless. He was not a typical cars salesmen. Paul was not pushy and listned to what my needs were for purchasing an automobile and not just wanting to make the sale. In addition, obtaining financing for the car was also made easy. Al, the finance guru, obtained the best interest rate for me and maximized the amount of money received for my trade in. I strongly recommend going to Automax because of their honesty and integrity.
I will definately recommend everyone that is going to purchase a care to go to Automax.
Jeff B.
2/14/2011
Automax Preowned Framingham
I saw the Honda Pilot advertised on their website so my husband and I went in on a Sunday to check it out and drove away with it by Tuesday. We had an excellent experience working with Robbie and Al. They are very straight forward with their prices and they explain that they price them fairly so that what the sticker says on the car is what you pay. Personally I liked not having to do the whole back and forth thing so we test drove the car and then let them know that we wanted to go home and do some more research which Robbie was fantastic and we felt no pressure at all by him. He treated us right through the entire process. After doing some more research online and driving through some dealers we felt more than comfortable with the price. We had a great experience with Al in their financing department. He was very professional, great personality and worked it so we could get our payment to where we wanted to be. Everyone in the dealer was very friendly and made us feel very comfortable.It was a quick, pain free, head ache free process and I would recommend them to anyone.
Andrea MacLean
2/3/2011
Automax Preowned Framingham
Automax,
Just a quick note to let you guys know that we really appreciate your service and attention to detail. As you know we have just completed our 3rd transaction with the purchase of the 2008 535xi. Before I purchased this last car I researched buying a new car and could not justify buying a mediocre car for the same money as the 535xi. Since another client of yours (James Rousseau) introduced us, you have consistently provided us great cars at a fair price. Now when people talk about buying a new car I always send them to your web site and explain how you do business. You are the only guys I would ever buy a preowned car from.
KR
1/6/2011
Automax Preowned Framingham
I have been using Automax for the last 5 years. I just bought 2 more cars from them. Brian Rogers was my salesman. He was friendly, patient and informative while I picked out the two European cars I wanted. I test drove 5 different cars with him. This dealer is phenomenal with their straightforward pricing and nice staff. Al in financing is also great to work with and he got two of my cars financed and on the road New Years Eve minutes before they were closing! He really went the extra mile.
thenoon
12/29/2010
Automax Preowned Framingham
This is my second car from Paul. His enthusiasm and knowledge is like no other. Once he knows you as a person, he easily guides you into the right match for you. The environment while purchasing a vehicle can often be intimidating. At Automax, it is quite the opposite. Everyone is friendly, welcoming and wanting you to make the right choice. There is no rush, no pushiness or pressure to buy. Their prices are the best and their cars are like no other. I will always return to Automax and will refer all friends and family. THANK YOU everyone at Automax! Paul and Al, your the BEST. :)
Dr. Shelley
